If you are using Wifi, try using a cellular data signal to sign in.
If you experience a sign in issue on a modified operating system, we will be unable to assist you.ģ. Please note that we do not support jailbroken or rooted devices. If you are using an older operating system, there could be a technical issue between the latest VSCO app release and an outdated operating system. Update your iOS or Android operating system to the latest version. Please note that we typically release updates to the VSCO app every week.Ģ. You maybe experiencing an issue that was identified by our engineers that was fixed in an update.
Update the VSCO app to the latest version in the App Store or Google Play. If this happens, please see Lost access to VSCO accountĪdditional troubleshooting steps if you are receiving any kind of sign in errorġ. Note that if you switched phone numbers, it's possible you can get locked out of your VSCO account. If you created a VSCO account with a phone number, you can either sign in with your username using the steps above or tap on the sign in with phone number option. If the email doesn't arrive, chances are you signed up with SSO and will need to use one of these options to sign in. If you don't receive your password reset email, please allow up to 5 minutes and check one of these tabs in your gmail. Gmail users: Please note that if you are a gmail user and reset your password, it's very common for the password reset email to come into the social or promotions tab. If there is a pre-filled email, you can either try signing into this email, or backspace to erase the email and input the correct username. Please sign in with your username or email by tapping on "Sign in with email". If you didn't create a VSCO account with SSO, you will have created a VSCO account with an email or a phone number. If you sign into a VSCO account with an SSO but have now lost your Membership, please see our article My VSCO Membership subscription is missing. Tap on any of the SSO options (Google, Facebook, Apple, or Snapchat) to sign into your VSCO account. If you are attempting to sign in and can't reset your password, chances are that you signed up for a VSCO account with a SSO provider. We offer the option to sign in with Google, Facebook, Apple and SnapChat. If the steps below do not help you and you still aren't able to sign into your VSCO account, you'll need to support a support ticket on a desktop / laptop computer on our Help Center: If you forgot your log in credentials for your VSCO Account, first try signing in with any email or username you can remember. If you lost access to your sign in credentials associated with your VSCO account, please see our article Lost access to VSCO account
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